Quality goals:

Production: The final examination pass rate of 98%. Proposed a monthly production of recommendations for improvement.

Quality Control Department: Customer satisfaction with the quality of 100%.

Warehouse Department: Warehouse goods mismatch loss rate and feed rate is 0.

Purchasing Department: Purchasing goods Refunds rate of 5%, timely arrival rate of 90%.

Sales: 95% service satisfaction, customer complaint rate is 0.  24 hours in the handling of customer feedback.

Technology Division: annual R & D of new products or improved more than two.

Document Control Center: within two days of the completion of all documents issued, losses due to poor document control is 0.

Chief of Personnel: one day to resolve conflicts between departments within three months of training and knowledge to carry out a quality assessment.